Contextualizing EZPROXY for improved troubleshooting and problem reports
Library Systems Analyst @ OhioNET
derekz@ohionet.org
[https://ohionet.github.io/ohiolink-webinar]
Background
Manage 60+ Instances
Private & Public Academics, Medical & Law Libraries
... significant troubleshooting experience 😍
Schematic Aerial
User Environment
Network Context
Browser in Use
Network Segment
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On-Campus |
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Wifi |
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4G/LTE |
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Off-campus |
http://proxy.ohiolink.edu:9099/ip
Browser: Rendering Engines
| Blink |
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| Gecko |
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| Webkit |
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Browser: Version & Plugins
Starting Point URLs
Library Controlled
Unknown
Library Properties
A-Z Database List
LibGuides
Platform Dashboards
MARC Records
https://login.{ezproxy_hostname}/login?url={target}
Configuration of EZproxy Application
EZproxy's Role
Database Stanzas, i.e. config.txt
Common Issues
What does EZproxy do?
EZproxy does a few things
OCLC's Stanza OSO
Title Oxford Scholarship Online - OSO
URL https://www.oxfordscholarship.com
HJ https://oxfordscholarship.com
HJ oxfordscholarship.com
HJ www.oxfordscholarship.com
DJ oxfordscholarship.com
Database Stanza
Directive => Title
Title Oxford Scholarship Online - OSO
URL https://www.oxfordscholarship.com
HJ https://oxfordscholarship.com
HJ oxfordscholarship.com
HJ www.oxfordscholarship.com
DJ oxfordscholarship.com
starts a new database stanza
Directive => URL
Title Oxford Scholarship Online - OSO
URL https://www.oxfordscholarship.com
HJ https://oxfordscholarship.com
HJ oxfordscholarship.com
HJ www.oxfordscholarship.com
DJ oxfordscholarship.com
Essentially, a glorified HJ directive
Directive => HJ
Title Oxford Scholarship Online - OSO
URL https://www.oxfordscholarship.com
HJ https://oxfordscholarship.com
HJ oxfordscholarship.com
HJ www.oxfordscholarship.com
DJ oxfordscholarship.com
Authorizes an EZproxy starting point
Directive => DJ
Title Oxford Scholarship Online - OSO
URL https://www.oxfordscholarship.com
HJ https://oxfordscholarship.com
HJ oxfordscholarship.com
HJ www.oxfordscholarship.com
DJ oxfordscholarship.com
Tells EZproxy to rewrite (or proxy) a domain
Common Errors & Issues
Enabling HTTP and HTTPS
HJ https://oxfordscholarship.com
HJ oxfordscholarship.com
If no protocol is defined, HTTP assumed
Passing Wrong Parameters
https://{hostname}/login?url=http://infotrac.galegroup.com/itweb/uni-account?db=NRC
https://{hostname}/login?url=http://infotrac.galegroup.com/itweb/old-uni-account?db=PPRC
Using the wrong account ID in starting point URL
Authentication & Vendor Platforms
